Leadership
The Humanistic Shift LAP
LAP: Listen. Align. Protect.
I have a challenge for every executive team: stop assuming you know what employees experience.
A policy can look clear in the boardroom and be difficult to follow on the floor. A supervisor can say, “My door is always open,” while employees have learned that speaking up carries a cost. A strong safety report can hide concerns no one felt safe raising.
Listen.
Go where the work happens. Ask your employees what helps them do their jobs safely and what gets in their way. Hear the answer without defending the way things have always been done. Make sure you really understand what the employee is saying
Align.
Bring the executive team to one table. Agree on what your core values mean in practice, what you expect of your supervisors, and how you will respond when production and protection appear to compete. Employees should not receive different messages or decisions depending on which leader they ask.
Protect.
Act on what you hear. Give your employees the resources to meet your expectations. Follow up on concerns, explain your decisions, and hold leaders accountable for the conditions they create.
Employees depend on those decisions. So do their families.
The Humanistic Shift™ begins when leaders have the courage to listen, the discipline to align, and the commitment to protect.
Which part of LAP would your employees say your leadership team needs to strengthen first?
Contact David A. Ward, Sr. Founder, The Humanistic Shift™ davidawardsrspeaks.com https://scheduler.zoom.us/david-ward-sr/
Start With a 30-Minute Conversation
If this is the gap in your organization, let's talk for 30 minutes.